FAQ - Find Answers Below

Email: service@airplantshop.com
Phone: (904) 429-5716

Question About Ordering Wholesale? See our Wholesale FAQ Page

Order Status
Has my order shipped?
How do I track my order?
What are my shipping charges?
My order never arrived.
An item is missing from my shipment.
International Shipping
Do you ship to my country?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon code?
Additional Support
How do I contact you?